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i lost my level

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my nick in game "Shinobi" (same steam name) 
i joined zam after long time and i lost my level  and progress, i dont remember so but my level was 180-200 , i still have VIP and i think this its a just server trouble
can staff help me ?

  • Community Manager

Hello,

apparently you have joined ZAM at the time when B3 was offline which means no sync has taken place between your account and our database. 

Also looking at your profile It shows no progress has been lost nor your level. (screenshot attached). I suggest re-downloading ZAM all over again to make sure console attempts to sort you out upon login. Make sure to get back to us If this has worked.

Regads

image.thumb.png.ed1bed38b6004b0e1aea208ce8881f0b.png

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